Ongoing Treatment and Care Coordination

Ongoing Treatment and Care Coordination
The basic rule
Longshore cases rarely involve one provider. There’s imaging, sometimes a specialist, sometimes a surgeon, plus an adjuster, sometimes a nurse case manager, and often an attorney. Things fall through the cracks between all of them. Our job is to keep that from happening to you.
What Coordination Actually Means Here
• One office keeping the file straight. Your treatment history, imaging, reports, and work status live in one place and stay consistent across every document that leaves here.
• Referrals when your case calls for it. Orthopedics, neurology, pain management, surgical consultation, and specialty imaging.Â
• Reports sent on time. Supplemental reports go out on schedule rather than when someone remembers to ask. See Federal Claim Paperwork.
• Follow-up on authorizations. When a study or a referral is pending, we chase it instead of waiting.
• Communication with your attorney. With your authorization, we provide records and reports directly to your attorney’s office.
Working with Adjusters and Nurse Case Managers
We deal with insurance carriers, third-party administrators, and nurse case managers as a normal part of the work. Our position is straightforward: the medical findings are what they are, we document them accurately, and we respond to reasonable requests for information. We don’t change a report because someone would prefer different wording.
Second Opinions and Independents Examinations
You may be scheduled for an examination requested by the employer or carrier, or for an evaluation arranged through the Department of Labor. Those are outside our control. What we do is make sure the examining physician has a complete, accurate record to work from, and continue your treatment while it plays out.
If You Transfer Ports or Move
Tell us. We can transfer records and, where needed, coordinate with a provider closer to you so treatment doesn’t stop mid-recovery.
Common Questions
Do you talk to my lawyer?
Yes, with your written authorization. Most claimant-side attorneys prefer direct contact with the treating office, and we’re set up for it.
​
What if I need surgery?
We refer you for surgical consultation and continue coordinating care before and after, including rehabilitation.
​
How often will I be seen?
It depends on where you are in recovery. Early on it’s frequent; as you stabilize, visits space out. The schedule follows the medical need, not a template.
What we do
We write authorization requests that state what's being asked for, why it's medically necessary, and how it relates to the injury. Because vague requests are the ones that get denied. We respond to carrier and case manager questions within one business day. And we document treatment necessity as we go, so that if there is a dispute, the record already answers it.
Right-to-Choose
Under the Longshore and Harbor Workers’ Compensation Act, the injured worker chooses their own treating doctor. There is no network to stay inside of.
Have questions about your claim or need a medical evaluation?